The results are in!
Neil Shewan | 24.06.2009
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TANK’s Twitter Experiment – over the past month the studio has been experimenting with Twitter. As a studio we have 11 people with different interests, online lifestyles and interests. As a sample of the web 11 people is not exactly representative, however it does give insights into how it can be used professionally and personally. Feedback from the team is below:
- “Had to work out how to use it. Is it a professional tool or for personal tool (or both). Feel it is more a professional network tool”
- “Found it time consuming and distracting”
- “Made some new contacts that I would never of made otherwise”
- “Found it hard to find people, linking from existing contacts was easier”
- “Had a few cyber-stalkers which was a little disturbing”
- “Enables you to filter through to find what interests you”
- “Had to be selective on who you follow”
- “A great networking tool. Getting into the minds of people you admire”
- “Linked me to some great web sites and events”
- “Re-ignited my faith in web 2.0″
- ” We had one innovative job seeker follow us all and have a dialog with us that we may of found difficult”
- “I have 300 followers – it feels good”
- “Probably won’t contribute to it, but enjoy watching it and picking out a few links to look at”
- “Would like to find more people who inspire me
- “Great medium to share thoughts, ideas and images that inspire me. A place to download.”
- “Will keep posting tweets more on a weekly basis at the moment”
- “Great that you are able to block the scary people following you.”
- “Really interesting about who decides to follow you depending on the type of tweets you post.
- “I like the web address shortening tool”
- “Ongoing, will view weekly but not post any tweets”
- “Like the usage in times of emergency like the bushfires. The immediacy of the information could be very critical.”
- “Would be great if they could have a thumbnail on the image, if the tweet is about an image.”
- “Easy to get a whole of different information quickly”
- “Like a RSS feed, another constant stream of information that you are responsible to filter into what is relevant and what is not. Hard to do with those shortened URL’s”
- “Impersonal and to a degree insincere, extraverted (I am an introvert)”
- “Immediate and transient, you have to be around all the time to feel part of the community, to be able to fully feel like you are part of a community/communities”
- “Helps with learning how to communicate small info in short messages.”
- “Useless if you do not know what you want to get out of it”
Out of the team 5 intend to continue using twitter as a tool.
A few key observations:
- Businesses need to be looking at this space. You can Twitter as a business, but it is important that key people within your organisation are having a voice in this space.
- Businesses also need to keep an eye on how they are talked about on Twitter – it is a great research tool.
- More people follow individuals rather than faceless organisations.
- Twitter is too public for any personal information. Keep personal photographs and updates on Facebook or similar services that allow you to control who sees content.
- Used strategically, Twitter is a great networking tool.
- Only a small percentage of people actually contribute to Twitter regularly, but there are a lot of spectators (this is typical of many social networking tools).
- Using tags strategically, it is possible to “own” a topic on Twitter.
If you have not used Twitter check out http://www.howcast.com/videos/149055
Tags | experiment, tankstudio, twitter
Categories | Tank













Nice insight guys.. a worthy experiment. I have now been on twitter for about two weeks and can relate to your comments. Catch you soon
[...] was in general hard to create discussions, talks, or get responses. But I at least ended up in the feedback of how TANK’s Twitter research [...]